Service Desk
73
Products
18.8K
Total reviews
4.3
Avg. rating
ServiceNow IT Service Management by ServiceNow leads the Service Desk category with a 4.5 rating from 2,010 reviews. monday service has the strongest momentum in the category, up +345.5% quarter-over-quarter.
LLM citations
Source: G2 review data
Key stats
ServiceNow IT Service Management
monday service
Mid-Market
Category trends
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Fastest growing
All products
ServiceNow IT Service Management
4.5
Freshdesk
4.4
monday service
4.4
Jira Service Management
4.3
Remote Monitoring and Management
4.6