Ivanti ITSM
Reviews
Star rating
Rank in IT Asset Management
Pros and cons
Pros
- Customization
- Integrations
- Customizability
- Flexibility
- Reporting
- Setup Ease
Cons
- Limited Features
- Missing Features
- Compatibility Issues
- Steep Learning Curve
- Limited Customization
- Learning Curve
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 14.7% |
| Mid-Market | 33.2% |
| Enterprise | 52.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q1 | 6 | 3.9 |
| 2026 Q2 | 65 | 4.1 |
| 2026 Q3 | 36 | 4.2 |
Satisfaction ratings
What reviewers say
Flexible ITSM with Powerful Automation
“I really like Ivanti ITSM's flexibility and workflow automation. It allows us to customize processes to our internal needs and automate repetitive tasks, saving us from a lot of manual work. The centralized dashboard is also a great feature, making it easy to track incidents, req”
Solid corporate asset control
“All corporate devices have endpoint security policies managed by our IT team. The remote desktop sessions log on in seconds across the corporate firewall. Any rogue device is detected immediately when connected to the internal network by the asset inventory scanner. Custom packag”
Automated security deployments save our infrastructure team vast time
“The automated patch detection engine operates silently in background mode and efficiently prioritises critical security patches for legacy Windows Server environments.”