Motadata ServiceOps
Reviews
Star rating
Rank in Configuration Management
Pros and cons
Pros
- Tracking
- Asset Management
- Tracking Changes
- Ease of Use
- Monitoring
- Simple
Cons
- Installation Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 12.8% |
| Mid-Market | 63.8% |
| Enterprise | 23.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 2 | 4.8 |
| 2026 Q3 | 20 | 4.4 |
Satisfaction ratings
What reviewers say
Easy-to-Navigate Dashboards, Fast Anywhere Access, and Responsive Support
“The dashboards and shortcuts make it easy to switch between modules. Integration with multiple directories is helpful, and the SAS platform allows me to log in from anywhere and work quickly. The cost feels optimized compared to similar products. The implementation team, along wi”
Simple, Easy-to-Use Ticket Tracking That Saves Us Time
“I really like how simple and easy it is to use.ticket and traking it issue is very smooth.which saves our team a lot of daily time”
Knowledge Base That Cuts Repeat Tickets and Keeps Ownership Crystal Clear
“The knowledge base has helped us more than I expected. In my experience, most of what reaches an IT team is the same handful of issues coming up again and again, and documenting those once means my technicians aren’t answering the same questions every week. I also like that ow”