G2 Vendor Directory

TeamDynamix IT Service Management

by TeamDynamix

101

Reviews

4.5

Star rating

#19

Rank in Project and Portfolio Management

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for TeamDynamix IT Service Management.

      Page views and citations · TeamDynamix IT Service Management

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from TeamDynamix IT Service Management.

      Key stats

      -100.0%

      69

      Mid-Market

      4

      Adoption by company size

      SegmentShare of reviews
      Small Business9.9%
      Mid-Market45.5%
      Enterprise44.6%

      Quarterly history

      QuarterReviewsStar rating
      2026 Q2404.6

      Satisfaction ratings

      Ease of Use8.7
      Ease of Setup8.0
      Quality of Support9.3
      Meets Requirements8.8

      What reviewers say

      Keeps Me Organized and On Track

      5.0

      “It really satisfies my need to mark things as done and stay organized.”

      Family Service Worker/Assessor

      User-Friendly But Lacks Customization

      3.5

      “I appreciate how user-friendly TeamDynamix IT Service Management is. Configuring admin settings, building reports, and managing tickets are straightforward and easy to navigate compared to other work management platforms I've used at other jobs. It helps us easily track requests ”

      IT Service Management Specialist

      Ever-Evolving Platform That Listens and Improves for Technicians

      4.5

      “I like that the platform is every evolving and listens to it's users to make meaningful changes to the software so that technicians can better serve their communities.”

      Product Management and VIP Support Specialist