Remote Monitoring and Management
Reviews
Star rating
Rank in Server Monitoring
Pros and cons
Pros
- Ease of Use
- Features
- Automation
- Efficiency
- Remote Access
- Monitoring
Cons
- Missing Features
- Limited Features
- Improvement Needed
- Feature Issues
- Needs Improvement
- Technical Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 55.7% |
| Mid-Market | 30.8% |
| Enterprise | 13.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 100 | 4.6 |
| 2025 Q1 | 35 | 4.8 |
| 2025 Q2 | 23 | 4.7 |
| 2025 Q3 | 41 | 4.5 |
| 2025 Q4 | 79 | 4.7 |
| 2026 Q1 | 116 | 4.8 |
| 2026 Q2 | 121 | 4.8 |
| 2026 Q3 | 89 | 4.7 |
Satisfaction ratings
What reviewers say
Organized Asset Tracking and Automated Monitoring That Builds Confidence
“Asset information stays well organized and is easy to search when we need it. The device health indicators make it simpler to spot recurring issues, and the automated monitoring cuts down on the need for constant manual checks. Overall, it gives the team more confidence that impo”
Streamlined IT Administration with a Fast, All-in-One Device Dashboard
“One thing I really appreciate is how easy it is to keep track of all our managed devices from a single dashboard. Remote access is fast and straightforward, and routine maintenance no longer takes as much manual effort. Automated patching has been dependable in our environment, a”
Very Solid and Helpful product with a very quick ROI!
“The automatic thresholds you can set for problem detection are excellent, but the real strength is the ability to automate the response. Technicians can have automated actions attempt the first five (or whatever the most common) solutions, and only see the ticket if the issue sti”