Bigin by Zoho CRM
Reviews
Star rating
Rank in CRM
Pros and cons
Pros
- Ease of Use
- Simple
- Intuitive
- Simplicity
- Features
- Affordable
Cons
- Missing Features
- Limited Features
- Limited Customization
- Integration Issues
- Limited Integrations
- Limited Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 90.9% |
| Mid-Market | 8.1% |
| Enterprise | 1.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 38 | 4.6 |
| 2025 Q1 | 46 | 4.6 |
| 2025 Q2 | 54 | 4.5 |
| 2025 Q3 | 59 | 4.6 |
| 2025 Q4 | 88 | 4.6 |
| 2026 Q1 | 67 | 4.6 |
| 2026 Q2 | 61 | 4.5 |
| 2026 Q3 | 39 | 4.6 |
Satisfaction ratings
What reviewers say
Clean, Fast UI That Makes Managing Leads and Stages Effortless
“The UI is so clean simple and fast.. Moving a lead through stages is straightforward, and I can understand what's happening from the overview without opening every contact individually. For day to day sales management, that's probably the feature I need the most..”
Clean, Fast CRM That Makes Managing Deals Feel Effortless
“It's clean and fast. I can see all my deals as cards moving across stages, which is easy to understand at a glance. I also like that I can rename things so it uses my own words. It's the first CRM I didn't feel afraid to open.”
Pipeline View Makes Lead Tracking Simple and Clear
“The pipeline view is probably the thing I use most. I can easily see which leads are new, which ones we are talking to and which ones need attention.The contact and follow up management is simple too... nothing overly complicated...”