monday CRM
1,885
Reviews
4.5
Star rating
#3
Rank in CRM
Pros and cons
Pros
- Ease of Use
- Integrations
- Automation
- Customizability
- Intuitive
- Features
Cons
- Missing Features
- Learning Curve
- Limited Features
- Limited Customization
- Integration Issues
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+1067.3%
68
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.9% |
| Mid-Market | 23.0% |
| Enterprise | 3.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 145 | 4.5 |
| 2025 Q1 | 3 | 4.2 |
| 2025 Q2 | 53 | 4.3 |
| 2025 Q3 | 45 | 4.4 |
| 2025 Q4 | 58 | 4.5 |
| 2026 Q1 | 53 | 4.8 |
| 2026 Q2 | 49 | 4.4 |
| 2026 Q3 | 572 | 4.4 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.7
Quality of Support8.7
Meets Requirements8.8
What reviewers say
Monday Makes Task Planning and Team Communication Effortless
5.0
“It helps me plan my tasks, communicate with my team members and update”
monday CRM Saves Us Countless Hours on Projects and Client Updates
4.5
“monday CRM has saved our team countless hours managing projects and navigating feedback, along with tracking customer and client updates.”
Easy-to-Use CRM with Clear, Actionable Dashboards
4.5
“I find monday CRM very easy to use. I like that it lets us pull in information from multiple people that might otherwise be missed, collaborate on problems, and keep a single point of truth in a clear, easily reportable format. I also value being able to create dashboards and dat”