HubSpot Sales Hub
Reviews
Star rating
Rank in Sales Enablement
Pros and cons
Pros
- Ease of Use
- Features
- Helpful
- Lead Management
- Intuitive
- Integrations
Cons
- Missing Features
- Limited Features
- Learning Curve
- Expensive
- Limited Customization
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 60.7% |
| Mid-Market | 35.4% |
| Enterprise | 4.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 137 | 4.4 |
| 2025 Q1 | 224 | 4.4 |
| 2025 Q2 | 100 | 4.4 |
| 2025 Q3 | 680 | 4.6 |
| 2025 Q4 | 333 | 4.3 |
| 2026 Q1 | 192 | 4.4 |
| 2026 Q2 | 273 | 4.3 |
| 2026 Q3 | 501 | 4.5 |
Satisfaction ratings
What reviewers say
HubSpot Makes Contact Management and Rep Activity Tracking Effortless
“It just makes it easy to find all your contacts, manage all your contacts, and check for rep activity and engagements.”
Fast Deal Visibility with Helpful Activity Tracking and Contact History
“I love that I can quickly see the status of deals without having to follow up separately with each rep. Deal pipeline provides a quick snapshot of open pipeline, and activity tracking is helpful to see if we are moving things along on time. I use contact history when doing a quic”
Strong Contact Insights, but Navigation and Filters Need Work
“I like the insights and research features. I also like being able to create consistent communication and engage with contacts. The initial setup was easy.”