G2 Vendor Directory

Verizon One Talk Business Phone Solutions

by Verizon Enterprise

10

Reviews

3.4

Star rating

#4

Rank in Other Customer Service

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Verizon One Talk Business Phone Solutions.

      Page views and citations · Verizon One Talk Business Phone Solutions

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      1

      Google Voice

      1 switched
      2

      GoTo Connect

      1 switched

      Losing to

      Based on reviewers of other products who said they switched from Verizon One Talk Business Phone Solutions.

      1

      Quo

      10 switched
      2

      Nextiva

      8 switched
      3

      Dialpad Connect

      3 switched
      4

      RingEX

      3 switched
      5

      Crexendo

      2 switched

      Key stats

      —

      0

      Small Business

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business60.0%
      Mid-Market30.0%
      Enterprise10.0%

      Quarterly history

      QuarterReviewsStar rating
      2024 Q413.5
      2025 Q215.0
      2025 Q310.5

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.6
      Quality of Support6.8
      Meets Requirements7.1

      What reviewers say

      Verizon one Talk

      0.5

      “Number of features and its soft phone design. customer support is excellent. It is easy to integrate, and easy to use.”

      COO ACQUISITION CONTRACT SALES

      review of phone solution

      5.0

      “seamless user experience , helps connecting using phone to me.”

      Software engineer

      sometimes it does not send me the call and goes directly to voicemail

      3.0

      “Being able to just use one phone and not having to have different lines to do so”

      Senior Patient Affairs/Provider Specialist