Verizon Enterprise

#3 in Other Customer Service

Basking Ridge, NJ

Products on G2

Total reviews

4.3

Avg. star rating

Verizon Voice Call Back ranks #3 in Other Customer Service.
Verizon Enterprise's 7 products span 6 categories on G2.
Small Business is the largest segment among reviewers, at 53.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Verizon Enterprise's products.

Page views and citations · Verizon Enterprise

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Microsoft

4 switched

Google

1 switched

GoTo

1 switched

Losing to

Based on reviewers of other products who said they switched from Verizon Enterprise.

Quo

Nextiva

RingCentral

Dialpad

Zoom

Key stats

—

Small Business

1988

15,489

Basking Ridge, NJ

Adoption by company size

Segment	Share of reviews
Small Business	53.1%
Mid-Market	28.1%
Enterprise	18.8%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	2	4.0
2025 Q1	3	4.2
2025 Q2	1	5.0
2025 Q3	2	2.5

About Verizon Enterprise

Verizon Enterprise is a division of Verizon Communications Inc., dedicated to serving the unique needs of large businesses and government agencies. Operating under the broader umbrella of Verizon, which is well-known for its robust wireless and wireline networks, Verizon Enterprise specializes in providing comprehensive business solutions. These include enterprise mobility, Internet of Things (IoT) services, advanced communications platforms, cybersecurity solutions, and network infrastructure.Verizon Enterprise is designed to cater to the demands of large-scale organizational environments, offering highly reliable and secure services that address various aspects from operational challenges to IT infrastructure development. The services provided help enterprises enhance efficiency, improve security, and stay connected in an increasingly digital world.