Crexendo
Reviews
Star rating
Rank in VoIP Providers
Pros and cons
Pros
- Customer Support
- Helpful
- Customer Service
- Ease of Use
- Easy Setup
- Reliability
Cons
- Call Issues
- Number Issues
- Complex Processes
- Customer Service
- Expensive
- Poor Customer Support
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 78.9% |
| Mid-Market | 20.8% |
| Enterprise | 0.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 14 | 5.0 |
| 2025 Q1 | 20 | 4.9 |
| 2025 Q2 | 27 | 5.0 |
| 2025 Q3 | 24 | 5.0 |
| 2025 Q4 | 15 | 4.9 |
| 2026 Q1 | 12 | 4.6 |
| 2026 Q2 | 18 | 4.8 |
| 2026 Q3 | 7 | 4.9 |
Satisfaction ratings
What reviewers say
Rock-Solid Performance, Flexible Admin, and a Handy AI Voice Menu
“Once it's set up, it just works. We can move phones from office to office, and it just works. And the admin interface is excellent. Lots of options, lots of flexibility. Carly Uehlein was especially helpful making changes to our account when it was time to renew! Pricing is compe”
Zero Downtime and a Super Responsive Team
“There is literally no down time! Plus the team is super responsive and easy to work with.”
Pleasant Customer Service Experience and Helpful Plan Guidance
“My experience with the customer service department has been very pleasant. Kiloh was very helpful as we were reviewing our plan and helped us determine what level of service we need.”