Verizon Voice Call Back
14
Reviews
4.4
Star rating
#3
Rank in Other Customer Service
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
57
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 57.1% |
| Mid-Market | 14.3% |
| Enterprise | 28.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.9
Ease of Setup7.1
Quality of Support8.9
Meets Requirements9.0
What reviewers say
Verizon Voice Call Back Reveiw
3.0
“The best thing is when a customer calls in and there is a long wait there is the option for them to provide their # for them to get a call back and saves their place in line.”
worked great, no issues
5.0
“no call wait, I left my information and was called back when someone was available”
Great
5.0
“We love Verizon voice call back and so do our customers. It is very helpful for our business when we're not always available.”