HelpCrunch
#29 in Customer Communications Management1
Products on G2
240
Total reviews
4.7
Avg. star rating
- HelpCrunch ranks #29 in Customer Communications Management.
- Reviews across HelpCrunch's portfolio grew 0.0% quarter-over-quarter.
- HelpCrunch's 1 product span 10 categories on G2.
- Small Business is the largest segment among reviewers, at 84.0%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+0.0%
#29
10
Small Business
2016
19
Palo Alto, CA
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 84.0% |
| Mid-Market | 15.1% |
| Enterprise | 0.8% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 5 | 4.7 |
| 2025 Q1 | 3 | 4.7 |
| 2025 Q2 | 3 | 5.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 3 | 5.0 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 1 | 5.0 |
| 2026 Q3 | 1 | 5.0 |