Tidio
#5 in Chatbots1
Products on G2
1,999
Total reviews
4.6
Avg. star rating
- Tidio ranks #5 in Chatbots.
- Reviews across Tidio's portfolio grew 54.1% quarter-over-quarter.
- Tidio's 1 product span 16 categories on G2.
- Small Business is the largest segment among reviewers, at 90.1%.
Traffic & LLM citations
Source: G2 review data
Key stats
+54.1%
#5
16
Small Business
2013
182
San Francisco, California
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 90.1% |
| Mid-Market | 8.9% |
| Enterprise | 1.1% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 20 | 4.5 |
| 2025 Q1 | 48 | 4.7 |
| 2025 Q2 | 118 | 4.4 |
| 2025 Q3 | 50 | 4.3 |
| 2025 Q4 | 42 | 4.1 |
| 2026 Q1 | 29 | 4.3 |
| 2026 Q2 | 37 | 4.2 |
| 2026 Q3 | 57 | 4.4 |