JivoChat

#140 in Live Chat

Vitória, BR

Products on G2

Total reviews

4.6

Avg. star rating

JivoChat ranks #140 in Live Chat.
JivoChat's 1 product span 2 categories on G2.
Mid-Market is the largest segment among reviewers, at 62.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across JivoChat's products.

Page views and citations · JivoChat

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

tawk.to

1 switched

Losing to

Based on reviewers of other products who said they switched from JivoChat.

Tidio

Smartsupp

Umnico Limited

HelpCrunch

Zoho

Key stats

—

#140

Mid-Market

2012

100

Vitória, BR

Adoption by company size

Segment	Share of reviews
Small Business	38.0%
Mid-Market	62.0%
Enterprise	0.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	1	3.5
2025 Q4	1	—

About JivoChat

JivoChat is an integrated communication tool designed to help businesses connect with their customers via multiple channels. Available at [jivochat.com](https://www.jivochat.com), this platform facilitates seamless interactions across live chat, email, phone calls, and messaging on popular social media platforms like WhatsApp, Facebook, and more. JivoChat is well-suited for businesses of all sizes looking to improve customer service, enhance sales, and engage customers in real-time. It offers features like chatbots, customizable chat windows, visitor tracking, and analytics to drive smarter engagement and provide insightful data about customer interactions. Ideal for e-commerce, service industries, and any customer-facing businesses, JivoChat helps in creating a more connected and responsive customer experience.

Products

JivoChat

by JivoChat · 51 reviews

4.6

Showing 1 of 1

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