G2 Vendor Directory

Salesforce

#1 in CRM

San Francisco, CA

30

Products on G2

105K

Total reviews

4.4

Avg. star rating

  • Salesforce Sales Cloud ranks #1 in CRM.
  • Reviews across Salesforce's portfolio grew 176.0% quarter-over-quarter.
  • Salesforce's 30 products span 168 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 43.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Salesforce's products.

Page views and citations · Salesforce

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Microsoft

911 switched
2

Oracle

367 switched
3

Salesloft

313 switched
4

Zoho

252 switched
5

HubSpot

205 switched

Losing to

Based on reviewers of other products who said they switched from Salesforce.

1

HubSpot

1,000 switched
2

Microsoft

677 switched
3

Zoho

209 switched
4

monday.com

144 switched
5

Pipedrive

129 switched

Key stats

+176.0%

#1

168

Mid-Market

1999

89,711

San Francisco, CA

$25.8M

Adoption by company size

SegmentShare of reviews
Small Business28.4%
Mid-Market43.8%
Enterprise27.8%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q41,0804.6
2025 Q18854.6
2025 Q21,4654.6
2025 Q31,7174.6
2025 Q47,2314.4
2026 Q11,3674.6
2026 Q22,7444.4
2026 Q37,5744.3