G2 Vendor Directory

Crisp IM SARL

#23 in Digital Customer Service Platforms

Nantes, FR

1

Products on G2

205

Total reviews

4.5

Avg. star rating

  • Crisp ranks #23 in Digital Customer Service Platforms.
  • Reviews across Crisp IM SARL's portfolio declined 40.0% quarter-over-quarter.
  • Crisp IM SARL's 1 product span 6 categories on G2.
  • Small Business is the largest segment among reviewers, at 87.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Crisp IM SARL's products.

Page views and citations · Crisp IM SARL

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Crisp IM SARL.

Key stats

-40.0%

#23

6

Small Business

2015

20

Nantes, FR

Adoption by company size

SegmentShare of reviews
Small Business87.9%
Mid-Market12.1%
Enterprise0.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q473.9
2025 Q1214.5
2025 Q2134.9
2025 Q354.6
2025 Q444.9
2026 Q164.9
2026 Q2104.0
2026 Q364.4