G2 Vendor Directory

3CX

#13 in Cloud PBX Platforms

Nicosia

1

Products on G2

549

Total reviews

4.4

Avg. star rating

  • 3CX ranks #13 in Cloud PBX Platforms.
  • Reviews across 3CX's portfolio declined 93.3% quarter-over-quarter.
  • 3CX's 1 product span 7 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 49.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across 3CX's products.

Page views and citations · 3CX

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Sangoma

14 switched
2

Cisco

9 switched
3

Avaya

3 switched
4

RingCentral

3 switched
5

Aircall

3 switched

Losing to

Based on reviewers of other products who said they switched from 3CX.

1

Aircall

33 switched
2

CloudTalk

14 switched
3

Zoom

9 switched
4

Saas Labs

9 switched
5

Xiamen Yeastar Digital Technology Co., Ltd

7 switched

Key stats

-93.3%

#13

7

Mid-Market

2005

184

Nicosia

Adoption by company size

SegmentShare of reviews
Small Business43.2%
Mid-Market49.3%
Enterprise7.5%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q424.0
2025 Q2244.6
2025 Q3144.5
2025 Q4144.4
2026 Q1164.2
2026 Q2154.3
2026 Q314.5