G2 Vendor Directory

Aircall

#2 in Contact Center

New York

1

Products on G2

1,681

Total reviews

4.4

Avg. star rating

  • Aircall ranks #2 in Contact Center.
  • Reviews across Aircall's portfolio declined 1.5% quarter-over-quarter.
  • Aircall's 1 product span 9 categories on G2.
  • Small Business is the largest segment among reviewers, at 55.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Aircall's products.

Page views and citations · Aircall

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Aircall.

Key stats

-1.5%

#2

9

Small Business

2014

872

New York

$1.4K

Adoption by company size

SegmentShare of reviews
Small Business55.0%
Mid-Market41.0%
Enterprise4.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4554.4
2025 Q1364.6
2025 Q21064.7
2025 Q3914.6
2025 Q4954.8
2026 Q1674.6
2026 Q2664.3
2026 Q3654.8