G2 Vendor Directory

Saas Labs

#4 in Audio Conferencing

Palo Alto, California

3

Products on G2

2,589

Total reviews

4.3

Avg. star rating

  • JustCall ranks #4 in Audio Conferencing.
  • Reviews across Saas Labs's portfolio declined 43.8% quarter-over-quarter.
  • Saas Labs's 3 products span 29 categories on G2.
  • Small Business is the largest segment among reviewers, at 63.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Saas Labs's products.

Page views and citations · Saas Labs

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

RingCentral

117 switched
2

Aircall

56 switched
3

Dialpad

29 switched
4

GoTo

25 switched
5

Kixie

25 switched

Losing to

Based on reviewers of other products who said they switched from Saas Labs.

1

CloudTalk

18 switched
2

Orum

10 switched
3

Quo

9 switched
4

Aircall

8 switched
5

Missive

6 switched

Key stats

-43.8%

#4

29

Small Business

2016

402

Palo Alto, California

Adoption by company size

SegmentShare of reviews
Small Business63.3%
Mid-Market30.2%
Enterprise6.5%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q45714.4
2025 Q1364.5
2025 Q2954.5
2025 Q3254.3
2025 Q41124.2
2026 Q1374.4
2026 Q2164.0
2026 Q393.5