G2 Vendor Directory

Zoom

#1 in Screen and Video Capture

San Jose, CA

11

Products on G2

63.7K

Total reviews

4.6

Avg. star rating

  • Zoom Workplace ranks #1 in Screen and Video Capture.
  • Reviews across Zoom's portfolio declined 62.8% quarter-over-quarter.
  • Zoom's 11 products span 64 categories on G2.
  • Small Business is the largest segment among reviewers, at 48.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Zoom's products.

Page views and citations · Zoom

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Zoom.

Key stats

-62.8%

#1

64

Small Business

2011

14,013

San Jose, CA

$5.6M

Adoption by company size

SegmentShare of reviews
Small Business48.8%
Mid-Market31.8%
Enterprise19.4%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q43314.7
2025 Q13314.7
2025 Q27454.6
2025 Q37264.6
2025 Q41,2404.5
2026 Q17444.5
2026 Q26914.5
2026 Q32574.5