8x8
#3 in Cloud PBX Platforms3
Products on G2
1,436
Total reviews
4.2
Avg. star rating
- 8x8 Work ranks #3 in Cloud PBX Platforms.
- Reviews across 8x8's portfolio declined 86.3% quarter-over-quarter.
- 8x8's 3 products span 22 categories on G2.
- Small Business is the largest segment among reviewers, at 52.9%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-86.3%
#3
22
Small Business
1987
2,846
San Jose, CA
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 52.9% |
| Mid-Market | 37.9% |
| Enterprise | 9.1% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 22 | 4.4 |
| 2025 Q1 | 25 | 4.7 |
| 2025 Q2 | 42 | 4.3 |
| 2025 Q3 | 38 | 4.3 |
| 2025 Q4 | 34 | 4.4 |
| 2026 Q1 | 60 | 4.4 |
| 2026 Q2 | 131 | 4.0 |
| 2026 Q3 | 18 | 4.6 |