Sangoma

#18 in Cloud PBX Platforms

Markham, ON

Products on G2

339

Total reviews

4.3

Avg. star rating

FreePBX ranks #18 in Cloud PBX Platforms.
Reviews across Sangoma's portfolio declined 100.0% quarter-over-quarter.
Sangoma's 4 products span 4 categories on G2.
Small Business is the largest segment among reviewers, at 48.8%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Sangoma's products.

Page views and citations · Sangoma

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Avaya

CRITI

Cisco

Trimble

Dialpad

Losing to

Based on reviewers of other products who said they switched from Sangoma.

3CX

Nextiva

Zoom

Cisco

Genesys

Key stats

-100.0%

#18

Small Business

1984

612

Markham, ON

Adoption by company size

Segment	Share of reviews
Small Business	48.8%
Mid-Market	46.2%
Enterprise	5.0%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q1	1	4.5
2025 Q3	5	3.9
2025 Q4	2	4.8
2026 Q1	3	4.0
2026 Q2	1	5.0

About Sangoma

Sangoma is a trusted provider of essential communications for mid-market businesses, offering a complete suite of UCaaS, CPaaS, CCaaS, and trunking solutions. Its Unified Communications platform is developed in-house, delivering greater flexibility, faster innovation, and lower total cost of ownership. Sangoma supports cloud, hybrid, and on-premises deployments to meet a wide range of IT needs. The platform includes voice, video, networking, security, and hardware—tailored for industries such as healthcare, education, retail, hospitality, and manufacturing. With industry-specific applications and integration with popular CRMs, Sangoma helps organizations improve customer experience, reduce complexity, and stay connected through a single communications partner.