G2 Vendor Directory

UCaaS Platforms

74

Products

99.1K

Total reviews

4.4

Avg. rating

Zoom Workplace by Zoom leads the UCaaS Platforms category with a 4.5 rating from 56,430 reviews. Dialaxy has the strongest momentum in the category, up +70.0% quarter-over-quarter.

LLM citations

Monthly citations by AI answer engines for the top products in UCaaS Platforms.

LLM citations · UCaaS Platforms

Source: G2 review data

Key stats

Zoom Workplace

Dialaxy

Small Business

Category trends

How the UCaaS Platforms market is moving, from G2 review and Grid data.

Which products are most adopted?
1
Zoom Workplace5,847 2
Webex Suite2,865 3
Dialpad Connect868 4
Nextiva838 5
GoTo Connect697
Which products climbed the Grid most?
1
Crexendo9 2
Dialpad Connect6 3
Dialaxy6 4
3CX5 5
Wildix5
Which products are reviewers switching to?
1
Nextiva281 2
Webex Suite193 3
Dialpad Connect140 4
Zoom Workplace99 5
Zoho Meeting95
Which products do enterprises choose?
1
Zoom Workplace1,365 2
Webex Suite1,312 3
Dialpad Connect66 4
Webex Calling62 5
Genesys Cloud CX52
Which products do mid-market buyers choose?
1
Zoom Workplace2,102 2
Webex Suite928 3
Dialpad Connect356 4
Nextiva217 5
RingEX180
Which products do small businesses choose?
1
Zoom Workplace2,163 2
Nextiva578 3
Webex Suite577 4
GoTo Connect491 5
Dialpad Connect428

Fastest growing

Ranked by G2 Momentum score.

1

Dialaxy

by Dialaxy Inc. · 269 reviews

4.4
2

CallTower

by CallTower · 388 reviews

4.3
3

Ringover

by Ringover · 500 reviews

4.6

All products

Ranked by G2 Grid position.

1

Zoom Workplace

by Zoom · 56,430 reviews

4.5
2

Webex Suite

by Cisco · 18,928 reviews

4.2
3

Nextiva

by Nextiva · 3,685 reviews

4.5
4

RingEX

by RingCentral · 1,516 reviews

4.2
5

Webex Calling

by Cisco · 644 reviews

4.5

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