Zoom Workplace
Reviews
Star rating
Rank in UCaaS Platforms
Pros and cons
Pros
- Ease of Use
- Video Conferencing
- Reliability
- Video Quality
- Features
- Screen Sharing
Cons
- Limited Features
- Zoom Issues
- Meeting Issues
- Connection Issues
- Missing Features
- Connectivity Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.8% |
| Mid-Market | 31.4% |
| Enterprise | 17.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 176 | 4.7 |
| 2025 Q1 | 150 | 4.6 |
| 2025 Q2 | 521 | 4.6 |
| 2025 Q3 | 462 | 4.6 |
| 2025 Q4 | 848 | 4.6 |
| 2026 Q1 | 532 | 4.5 |
| 2026 Q2 | 385 | 4.6 |
| 2026 Q3 | 157 | 4.5 |
Satisfaction ratings
What reviewers say
Great for Video Chats, Seamless Integration with Tools Like Jira
“Not only great for video chats but also works with other management packages like Jura. Everything can be integrated and in one place.”
Easy Messaging and Meetings with Seamless Outlook Calendar Integration
“It’s very easy to use for messaging and joining meetings with colleagues, and I can also arrange meetings that are linked to my Outlook calendar.”
Zoom Workplace: A Reliable and Easy-to-Use Platform for Business Meetings and Team Collaboration
“What I like best about Zoom Workplace is its ease of use and reliable video conferencing experience. It makes it easy to connect with colleagues, clients, and team members, whether working remotely or from the office. The audio and video quality are generally good, and features l”