Webex Calling
Reviews
Star rating
Rank in Cloud PBX Platforms
Pros and cons
Pros
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features
Cons
- Lack of Intuitiveness
- Complex Processes
- Slow Performance
- Performance Issues
- Limited Customization
- Poor Interface Design
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 29.9% |
| Mid-Market | 40.5% |
| Enterprise | 29.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 18 | 4.4 |
| 2025 Q1 | 7 | 3.2 |
| 2025 Q2 | 10 | 4.6 |
| 2025 Q3 | 29 | 4.6 |
| 2025 Q4 | 32 | 4.3 |
| 2026 Q1 | 13 | 4.4 |
| 2026 Q2 | 26 | 4.3 |
| 2026 Q3 | 8 | 4.3 |
Satisfaction ratings
What reviewers say
Webex Calling Makes Business Calls Centralized, Professional, and Easy to Manage
“What I like best about Webex Calling is the convenience of managing business calls through a centralized communication platform. It helps teams stay connected, handle calls professionally, and communicate with colleagues from different locations. The integration with other collab”
Easy Transcript Review and Smooth Webex Experience
“With the transcript, it was very easy for me to check the customer information that was being provided during the conversation.”
Call Park Makes Provider Call Hand-Offs Seamless at Our Clinic
“Work at a small clinic and our front desk gets calls that sometimes need to come back to a specific provider mid conversation, used to mean an awkward transfer that occasionally dropped the call entirely. Call park lets the front desk just park it instead, and I pick it up from m”