Webex Suite
Reviews
Star rating
Rank in Virtual Workspaces
Pros and cons
Pros
- Ease of Use
- Video Conferencing
- Reliability
- Features
- Video Quality
- Team Collaboration
Cons
- Slow Loading
- Performance Issues
- Not User-Friendly
- Lack of Intuitiveness
- User Interface
- Poor User Experience
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 18.7% |
| Mid-Market | 31.0% |
| Enterprise | 50.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 42 | 4.4 |
| 2025 Q1 | 20 | 4.8 |
| 2025 Q2 | 56 | 4.5 |
| 2025 Q3 | 69 | 4.5 |
| 2025 Q4 | 171 | 4.3 |
| 2026 Q1 | 149 | 4.3 |
| 2026 Q2 | 148 | 4.3 |
| 2026 Q3 | 34 | 4.6 |
Satisfaction ratings
What reviewers say
Enterprise-Grade Calling, with Limited Routing Flexibility
“I like the enterprise-grade call quality and flawless mid-call pulling. I can work from anywhere, and the initial setup was highly straightforward.”
Reliable solution for team meetings and remote collaboration
“I like that Webex Suite makes it easy to join and run team meetings, share screens, and collaborate with people in different locations. It’s reliable for day-to-day calls and keeps communication simple in one place.”
Seamless Virtual Collaboration but Needs Notification Control
“I really like using Webex Suite because it allows me to interact with my team and see their faces even when we are not physically together, which is great for team meetings. I also find the ability to use the chat during meetings quite handy, and it shows the status of each perso”