G2 Vendor Directory

yellow.ai

#18 in Conversational Commerce Platforms

San Mateo, California

1

Products on G2

107

Total reviews

4.4

Avg. star rating

  • yellow.ai ranks #18 in Conversational Commerce Platforms.
  • yellow.ai's 1 product span 11 categories on G2.
  • Small Business is the largest segment among reviewers, at 38.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across yellow.ai's products.

Page views and citations · yellow.ai

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Haptik

2 switched
2

Freshworks

1 switched
3

Google

1 switched
4

Olark

1 switched
5

Infobip

1 switched

Losing to

Based on reviewers of other products who said they switched from yellow.ai.

1

Haptik

2 switched
2

Limechat

1 switched
3

respond.io

1 switched
4

SuperAGI

1 switched
5

Qiscus

1 switched

Key stats

—

#18

11

Small Business

2016

850

San Mateo, California

Adoption by company size

SegmentShare of reviews
Small Business38.3%
Mid-Market32.7%
Enterprise29.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q415.0
2026 Q311.5