G2 Vendor Directory

respond.io

#4 in WhatsApp Marketing

Kuala Lumpur, Malaysia

1

Products on G2

554

Total reviews

4.8

Avg. star rating

  • respond.io ranks #4 in WhatsApp Marketing.
  • Reviews across respond.io's portfolio grew 5.4% quarter-over-quarter.
  • respond.io's 1 product span 3 categories on G2.
  • Small Business is the largest segment among reviewers, at 74.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across respond.io's products.

Page views and citations · respond.io

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from respond.io.

Key stats

+5.4%

#4

3

Small Business

2017

216

Kuala Lumpur, Malaysia

Adoption by company size

SegmentShare of reviews
Small Business74.4%
Mid-Market23.9%
Enterprise1.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4324.9
2025 Q1284.9
2025 Q2404.9
2025 Q3364.8
2025 Q4444.8
2026 Q1574.8
2026 Q2374.8
2026 Q3394.9