Infobip

#11 in Communication Platform as a Service (CPaaS)

London, England

Products on G2

Total reviews

4.3

Avg. star rating

Infobip ranks #11 in Communication Platform as a Service (CPaaS).
Infobip's 2 products span 7 categories on G2.
Small Business is the largest segment among reviewers, at 42.1%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Infobip's products.

Page views and citations · Infobip

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Vonage

1 switched

Amazon Web Services (AWS)

1 switched

Kaleyra

1 switched

Netcore Private Limited

1 switched

Klaviyo

1 switched

Losing to

Based on reviewers of other products who said they switched from Infobip.

Netcore Private Limited

BulkSMS.com

Sinch

D·engage

Exotel

Key stats

—

#11

Small Business

2006

3,531

London, England

$379.2K

Adoption by company size

Segment	Share of reviews
Small Business	42.1%
Mid-Market	39.5%
Enterprise	18.4%

Quarterly history

Quarter	Total reviews	Avg. rating
2025 Q3	2	4.5
2026 Q1	3	4.7
2026 Q3	2	1.5

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to over 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and Izabel Jelenić.