G2 Vendor Directory

Vision Helpdesk

#53 in Service Desk

Nasik

1

Products on G2

96

Total reviews

4.6

Avg. star rating

  • Vision Helpdesk ranks #53 in Service Desk.
  • Vision Helpdesk's 1 product span 4 categories on G2.
  • Small Business is the largest segment among reviewers, at 60.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Vision Helpdesk's products.

Page views and citations · Vision Helpdesk

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Freshworks

3 switched
2

Zendesk

2 switched
3

Ziff Davis

2 switched
4

Kayako

2 switched
5

Help Scout

1 switched

Losing to

Based on reviewers of other products who said they switched from Vision Helpdesk.

1

ForeSoft

1 switched
2

Freshworks

1 switched
3

Unanet

1 switched
4

Microsoft

1 switched
5

Securly

1 switched

Key stats

—

#53

4

Small Business

2005

8

Nasik

Adoption by company size

SegmentShare of reviews
Small Business60.4%
Mid-Market33.3%
Enterprise6.3%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q494.0
2025 Q315.0