AiSensy

by Triny

136

Reviews

4.4

Star rating

#43

Rank in Chatbots

Pros and cons

Pros

Customer Support
Ease of Use
Automation
Easy Setup
Helpful
Efficiency

Cons

Poor Response
Poor Customer Support
Time Delays
AI Limitations
Unclear Understanding
Poor Navigation

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for AiSensy.

Page views and citations · AiSensy

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Interakt

Wati

Gupshup

No-IP.com

MSG91

Losing to

Based on reviewers of other products who said they switched from AiSensy.

Wati

4 switched

SendPulse

3 switched

Emovur - WhatsApp Business API

2 switched

Spur

2 switched

Bigin by Zoho CRM

1 switched

Key stats

+54.5%

Small Business

Adoption by company size

Segment	Share of reviews
Small Business	89.7%
Mid-Market	10.3%
Enterprise	0.0%

Quarterly history

Quarter	Reviews	Star rating
2024 Q4	5	4.8
2025 Q1	6	4.3
2025 Q2	9	4.0
2025 Q3	5	4.8
2025 Q4	8	4.0
2026 Q1	8	4.4
2026 Q2	11	4.5
2026 Q3	17	4.8

Satisfaction ratings

Ease of Use9.2

Ease of Setup9.3

Quality of Support8.6

Meets Requirements9.1

What reviewers say

API Integration and AI Campaign Creation That Streamline Broadcasting

4.0

“API intigration for broadcast and AI based campaign creation”

Founder

Easy to Operate with Fast, Helpful Support

5.0

“It was easy to operate and i got help from the support team very quickly.”

owner

Shopify Order Confirmations That Automate Tasks and Reduce RTO Risk

5.0

“Shopify order Confirmation & everything. It automate my task & lower the risk of RTO”

CEO