Interakt
Reviews
Star rating
Rank in Proactive Notification
Pros and cons
Pros
- Ease of Use
- Helpful
- Customer Support
- Customer Satisfaction
- Automation
- Chat Features
Cons
- Poor Customer Support
- Slow Performance
- Slow Loading
- Learning Curve
- Steep Learning Curve
- Slow Speed
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 68.2% |
| Mid-Market | 28.8% |
| Enterprise | 3.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.8 |
| 2025 Q4 | 1 | 3.5 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 3 | 4.2 |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
What reviewers say
Paid for WhatsApp campaigns that were never delivered, and support won’t fix or refund
“The dashboard itself is simple: the campaign list, shared inbox and wallet screens are easy to understand, and setting up a campaign from a CSV contact list is quick.”
Great UI/UX, Efficient AI, and Seamless Integrations at a Good Price
“the overall UI & UX is greate with amazing integrations and ai used is very efficient and convinence with effective pricing”
Feature-Rich WhatsApp Business Solution for Scalable Communication
“The overall onboarding experience is smooth and well structured. The platform provides good value for money, with comprehensive feature integration and a user-friendly interface. Core activities such as template creation, contact management, campaign execution, chatbot workflo”