G2 Vendor Directory
13

Reviews

4.9

Star rating

#73

Rank in Chatbots

Pros and cons

Pros

  • Customer Support
  • Features
  • Implementation Ease
  • Helpful
  • User Interface
  • Ease of Implementation

Cons

  • Software Bugs

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Spur.

Page views and citations · Spur

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Spur.

Key stats

-100.0%

92

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business84.6%
Mid-Market15.4%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2024 Q425.0
2025 Q215.0
2025 Q325.0
2026 Q214.0

Satisfaction ratings

Ease of Use9.9
Ease of Setup9.9
Quality of Support10.0
Meets Requirements9.8

What reviewers say

Effortless Access and Swift Support

4.0

“I appreciate Spur's good service and features. I love how their support is responsive, as they've answered my problems instantly. I find it easy to access, and the broadcasting feature is valuable to me. The initial setup was too easy to connect.”

Verified reviewer

The best UX software with a great team for help for any problems

5.0

“The UI UX of the software/Website is just next level, the quick response team is very genuine and quick to help, even the AI chatbot in WhatsApp is very humane and helpful, the pricing also is very reasonable, honestly, after shifting to Spur, our social media automation has bec”

Founder & CEO

I used for 2 months and moved to annual

5.0

“Have used manychat before and many other platforms, I finally chose to work with Spur because their features are easy to implement and support is great. They are coming up with some really good innovative features. Existing features makes my business really easy.”

Head of growth