G2 Vendor Directory

ThriveDesk

#38 in Help Desk

Dhaka, BD

1

Products on G2

108

Total reviews

4.9

Avg. star rating

  • ThriveDesk ranks #38 in Help Desk.
  • Reviews across ThriveDesk's portfolio grew 436.4% quarter-over-quarter.
  • ThriveDesk's 1 product span 2 categories on G2.
  • Small Business is the largest segment among reviewers, at 65.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across ThriveDesk's products.

Page views and citations · ThriveDesk

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Help Scout

5 switched
2

Gorgias

2 switched
3

Freshworks

1 switched
4

Crisp IM SARL

1 switched

Losing to

Based on reviewers of other products who said they switched from ThriveDesk.

1

Zoho

1 switched

Key stats

+436.4%

#38

2

Small Business

2024

6

Dhaka, BD

Adoption by company size

SegmentShare of reviews
Small Business65.4%
Mid-Market34.6%
Enterprise0.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q465.0
2025 Q213.0
2025 Q334.8
2025 Q444.6
2026 Q2115.0
2026 Q3594.9