Gorgias
#3 in Conversational Commerce Platforms1
Products on G2
582
Total reviews
4.6
Avg. star rating
- Gorgias ranks #3 in Conversational Commerce Platforms.
- Reviews across Gorgias's portfolio grew 46.2% quarter-over-quarter.
- Gorgias's 1 product span 10 categories on G2.
- Small Business is the largest segment among reviewers, at 81.0%.
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+46.2%
#3
10
Small Business
2015
517
San Francisco, California
$18.3K
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 81.0% |
| Mid-Market | 18.0% |
| Enterprise | 1.0% |
Quarterly history
| Quarter | Total reviews | Avg. rating |
|---|---|---|
| 2024 Q4 | 4 | 4.8 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q3 | 11 | 4.5 |
| 2025 Q4 | 7 | 4.4 |
| 2026 Q1 | 12 | 4.5 |
| 2026 Q2 | 13 | 4.6 |
| 2026 Q3 | 19 | 4.7 |