G2 Vendor Directory

Sinch

#1 in Communication Platform as a Service (CPaaS)

Stockholm, Sweden

7

Products on G2

1,300

Total reviews

4.4

Avg. star rating

  • Sinch Engage ranks #1 in Communication Platform as a Service (CPaaS).
  • Reviews across Sinch's portfolio declined 14.3% quarter-over-quarter.
  • Sinch's 7 products span 19 categories on G2.
  • Small Business is the largest segment among reviewers, at 72.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Sinch's products.

Page views and citations · Sinch

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Sinch.

Key stats

-14.3%

#1

19

Small Business

2008

4,417

Stockholm, Sweden

$946.5K

Adoption by company size

SegmentShare of reviews
Small Business72.6%
Mid-Market21.8%
Enterprise5.6%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q473.9
2025 Q1103.1
2025 Q263.6
2025 Q3103.5
2025 Q4164.5
2026 Q1104.7
2026 Q2144.0
2026 Q3124.6