Mailgun
Reviews
Star rating
Rank in Transactional Email
Pros and cons
Pros
- Ease of Use
- Reliability
- Deliverability
- Features
- API Quality
- Accuracy
Cons
- Expensive
- Email Issues
- Learning Curve
- Poor Customer Support
- Pricing Issues
- Missing Information
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 80.6% |
| Mid-Market | 14.6% |
| Enterprise | 4.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 3.3 |
| 2025 Q1 | 2 | 1.8 |
| 2025 Q2 | 2 | 1.8 |
| 2025 Q3 | 7 | 3.0 |
| 2025 Q4 | 11 | 4.9 |
| 2026 Q1 | 2 | 5.0 |
| 2026 Q2 | 2 | 4.5 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Easy Squarespace Integration, Fair Pricing, and Fast Support
“easy integration fair price. great support, I had an issue during my onboarding with my account validation due to a sms issue I guess cause problems with the service in country and the problem was fixed quickly and I was satisfied also the integration with squarespace made s”
Easy Setup, Flexible SDKs, and a Rich Email Tracking Dashboard
“Very easy to set up, with a variety of SDKs to integrate into my codebase. It also has a rich dashboard for tracking emails and creating custom HTML templates.”
Effortless Email Automation with Top-Notch Deliverability
“I use Mailgun for all our automated reports, welcome invites to users, and even password reset emails. What I like most about Mailgun is its simplicity. Their deliverability is incredible, especially when compared to our other more marketing-based email system. The initial setup ”