SimpleTexting
Reviews
Star rating
Rank in Appointment Reminder
Pros and cons
Pros
- Ease of Use
- Messaging
- Customer Support
- Helpful
- CRM Integration
- Chat Support
Cons
- Poor Customer Support
- Missing Features
- User Restrictions
- Slow Speed
- Notification Issues
- Messaging Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.5% |
| Mid-Market | 22.6% |
| Enterprise | 2.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 3.8 |
| 2025 Q1 | 1 | 0.0 |
| 2025 Q3 | 1 | 4.5 |
| 2026 Q2 | 2 | 4.8 |
| 2026 Q3 | 5 | 5.0 |
Satisfaction ratings
What reviewers say
Easy Bulk Texting and Fast Support, but Pricing Lacks Flexibility
“I use SimpleTexting to send large blocks of texts to our members, and it helps with accessibility and pick-up rates. It’s easy to use, customer service responds quickly, and setup was very easy.”
Effortless Client Communication, Stellar Service
“I like SimpleTexting for its instant communication with clients, which means I don't have to try calling and getting voicemail. It's really valuable because it eliminates time on the phone. Plus, it saves me money since my secretaries don't have to talk to everybody. I also appre”
SimpleTexting Makes Participant Communication Fast and Effortless
“SimpeTexting allows our team to communicate to program participants in one step. This is important as most people are more connected to their phones rather than emails. It provides a more instant way of getting information to participants and families.”