Mailjet
Reviews
Star rating
Rank in Email Template Builder
Pros and cons
Pros
- Ease of Use
- Automation AI
- Easy Creation
- Customer Support
- Affordable
- Email Marketing
Cons
- Limited Templates
- Limitations
- Limited Options
- Limited Customization
- Missing Features
- Contact Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 74.4% |
| Mid-Market | 17.7% |
| Enterprise | 7.9% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.5 |
| 2025 Q1 | 5 | 4.5 |
| 2025 Q2 | 2 | 4.3 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 2 | 2.0 |
| 2026 Q1 | 1 | 4.0 |
| 2026 Q2 | 5 | 3.6 |
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
What reviewers say
Support isn't great, record keeping is not robust
“Mailjet was easy to set up and easy to implement. No one had a hard time understanding how it worked. We did use it for 2 years.”
Effortless Setup, Perfect for Small Teams
“I like Mailjet because of its simple setup process. It's straightforward when setting up initially—you just go on with the ticket and finish your DNS records. This simplicity is great, especially with the option for multiple sender confirmations, which makes my life easier. I als”
Streamlines Email Management with Ease
“I like Mailjet's built-in GDPR compliance because it gives me peace of mind. I also appreciate the AI-powered real-time collaboration, which feels a bit like using Google Docs for email. The unified volume-based pricing is good too, making it more cost-effective for scaling. Addi”