Sangoma Unified Communications Platform
Reviews
Star rating
Rank in VoIP Providers
Pros and cons
Pros
- Ease of Use
- Reliability
- Business Tools
- Communication
- Call Quality
- Customer Support
Cons
- Complex Processes
- High Cost
- Expensive
- Difficult Settings Management
- Lack of Intuitiveness
- Call Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 50.6% |
| Mid-Market | 47.0% |
| Enterprise | 2.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 5 | 3.9 |
| 2026 Q1 | 1 | 3.0 |
Satisfaction ratings
What reviewers say
Powerful Features
“I like that Sangoma Unified Communications Platform has a very wide set of features and our customers appreciate the customizability. They enjoy having the ability to have one single in-house communication system for their entire business. Having this wide set of features has all”
Sangoma UC review
“Easy to use, dont need to chase the rabbit of strange software options and descriptions.”
Convenient Features and Seamless Customer Support for my Business
“I can always reach customer support promptly and easily, and I'm always connected to a representative who is familiar with Sangoma services and troubleshooting. The set up of our Sangoma phone system was very simple and completed within a few hours. Using the Sangoma web portal t”