G2 Vendor Directory

Asterisk

by Sangoma

59

Reviews

4.6

Star rating

#59

Rank in VoIP Providers

Pros and cons

Pros

  • Easy Integrations
  • Integrations
  • Customer Service
  • Time Efficiency
  • Easy Integration
  • VoIP Services

Cons

  • Complex Processes
  • Poor Customer Support
  • Login Issues
  • Customer Service
  • Difficult Settings Management
  • Technical Assistance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Asterisk.

Page views and citations · Asterisk

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Asterisk.

Key stats

—

81

Mid-Market

2

Adoption by company size

SegmentShare of reviews
Small Business35.6%
Mid-Market47.5%
Enterprise16.9%

Quarterly history

QuarterReviewsStar rating
2025 Q114.5
2025 Q415.0
2026 Q114.5

Satisfaction ratings

Ease of Use8.1
Ease of Setup7.9
Quality of Support8.6
Meets Requirements9.1

What reviewers say

Highly customizable and flexible Asterisk for VoIP

5.0

“Open-source and free to use, which can save on licensing cost”

Senior System Administrator

Best calling software.

5.0

“VOIP feature is the best feature in asterisk. All over the world, every call is connected that only one software is used .one and only asterisk.”

system administrator

Asterisk Review

5.0

“I love that it is open source.Flexibility and integration to me is key to any system I would consider adding to a business platform.We have been using asterisk for almost 14 years and have been able to shed many bills with it's usage.”

Core Administrator