G2 Vendor Directory

FreePBX

by Sangoma

17

Reviews

4.5

Star rating

#18

Rank in Cloud PBX Platforms

Pros and cons

Pros

    Cons

    • Access Issues
    • Internet Dependency

    Traffic & LLM citations

    Monthly G2.com page views and citations by AI answer engines for FreePBX.

    Page views and citations · FreePBX

    Source: G2 review data

    Winning from

    Based on reviewers who said they switched from another product.

    Losing to

    Based on reviewers of other products who said they switched from FreePBX.

    Key stats

    -100.0%

    65

    Small Business

    1

    Adoption by company size

    SegmentShare of reviews
    Small Business58.8%
    Mid-Market35.3%
    Enterprise5.9%

    Quarterly history

    QuarterReviewsStar rating
    2025 Q414.5
    2026 Q114.5
    2026 Q215.0

    Satisfaction ratings

    Ease of Use8.9
    Ease of Setup9.1
    Quality of Support9.0
    Meets Requirements9.4

    What reviewers say

    Flexible, Cost-Effective Asterisk Management with a Web-Based GUI

    5.0

    “It makes Asterisk easy to manage through a web-based GUI, while still allowing for advanced customization when you need it. The modular approach keeps it flexible and cost-effective, and it integrates smoothly with platforms like Twilio and Telnyx.”

    Linux Administrator

    Feature-Rich and Easy Way to Install Asterisk with FreePBX

    4.5

    “FreePBX is a free solution for office phone network that is full of features and an easy way to install Asterisk and integrate into your office enviroment.”

    CEO

    Grandes funciones gratuitas y fácil configuración, ideal para instalaciones virtuales

    4.5

    “Tiene grandes funciones gratuititas y fácil de configurar, sistema de reporte de llamas y lo mejor se puede instalar de forma virtual”

    Chief of Technology