Slack
Reviews
Star rating
Rank in Project Collaboration
Pros and cons
Pros
- Ease of Use
- Team Collaboration
- Communication
- Integrations
- Features
- Easy Integrations
Cons
- Notification Issues
- Missing Features
- Limited Features
- Overwhelming Experience
- Channel Management
- Overwhelming Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.7% |
| Mid-Market | 40.7% |
| Enterprise | 18.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 389 | 4.7 |
| 2025 Q1 | 407 | 4.7 |
| 2025 Q2 | 852 | 4.7 |
| 2025 Q3 | 1,002 | 4.7 |
| 2025 Q4 | 1,358 | 4.6 |
| 2026 Q1 | 695 | 4.6 |
| 2026 Q2 | 1,039 | 4.6 |
| 2026 Q3 | 712 | 4.6 |
Satisfaction ratings
What reviewers say
Messaging in Real-Time and Video Calling Instantly Makes Team Communication Very Efficient
“It facilitates efficient workplace communication by offering the option for sending direct messages, easily organizing group channels, and I like that I can jump on a quick group meeting via huddle.”
Clean instant chat and organized channels for fast communication with colleagues
“Slack provides an intuitive interface, conversation threading, and a reliable Huddle feature that facilitates quick communication with colleagues from various departments making it easier to have real-time conversations.”
Supports Very Clear Video Calls and Great Channels for Separating Discussions
“Slack is quite a user-friendly platform with easy to create channels for organizing conversations and the instant chat is great to use for quick communication with colleagues and document sharing.”