RingCentral Video
505
Reviews
4.2
Star rating
#3
Rank in Room Systems
Pros and cons
Pros
- Ease of Use
- Video Quality
- Screen Sharing
- Communication
- Setup Ease
- Reliability
Cons
- Connectivity Issues
- Slow Loading
- Performance Issues
- Missing Features
- Learning Curve
- Software Glitches
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-93.8%
45
Mid-Market
12
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 42.7% |
| Mid-Market | 48.6% |
| Enterprise | 8.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.7 |
| 2025 Q1 | 10 | 4.3 |
| 2025 Q2 | 9 | 4.3 |
| 2025 Q3 | 16 | 4.3 |
| 2025 Q4 | 38 | 4.4 |
| 2026 Q1 | 14 | 4.3 |
| 2026 Q2 | 32 | 4.3 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup9.1
Quality of Support8.6
Meets Requirements8.9
What reviewers say
In-Call Chat Makes Video Meetings More Interactive
5.0
“I like that there is also a chat you can use while on video calls, this way people can still ask questions while others are speaking.”
Easy Scheduling and Seamless Switching from Phone Calls
4.0
“Easy to schedule in advance, but also easy to switch from a phone call.”
Easy-to-Use RC Video with Helpful AI Notes and Transcripts
4.5
“The User interface is easy to use and its a extended version of RC Calling so if someone already a user of RC, its quite easy to use RC Video Second most important feature is AI Notes and transcripts, it makes your calling notes short and easy”