G2 Vendor Directory

JustCall

by Saas Labs

2,395

Reviews

4.3

Star rating

#4

Rank in Audio Conferencing

Pros and cons

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations

Cons

  • Call Issues
  • Call Functionality
  • Connection Issues
  • Poor Call Quality
  • Slow Loading
  • Call Limitations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for JustCall.

Page views and citations · JustCall

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from JustCall.

Key stats

-50.0%

52

Small Business

22

Adoption by company size

SegmentShare of reviews
Small Business61.3%
Mid-Market31.7%
Enterprise7.0%

Quarterly history

QuarterReviewsStar rating
2024 Q45714.4
2025 Q1354.5
2025 Q2954.5
2025 Q3244.3
2025 Q41124.2
2026 Q1374.4
2026 Q2164.0
2026 Q383.4

Satisfaction ratings

Ease of Use9.0
Ease of Setup8.9
Quality of Support8.6
Meets Requirements8.8

What reviewers say

Fast Calls, Easy CRM Integration, and a Powerful Dialer for Prospecting

5.0

“I LOVE the speed of the calls and that it integrates with our CRM really easily. I also LOVE the power dialer as it makes it much easier to reach more people promptly when I am prospecting.”

Account Executive

Streamlined Operations with Top-Notch Support

4.0

“I like that JustCall allows our global sales representatives and customer service team to work asynchronously within a single digital ecosystem. The one-time dashboard is incredibly useful as it consolidates all the information we need, making it easy to understand performance ov”

Verified reviewer

Seamless Integration and Stellar Support

5.0

“I like their customer support, which has always been helpful. Whether it's sending documentation or going through my account to solve issues, they test things for me, which is great. I also appreciate JustCall's UI and its flexibility in integrating with various software. The API”

Verified reviewer