G2 Vendor Directory

Microsoft Teams

by Microsoft

19.4K

Reviews

4.4

Star rating

#1

Rank in AI Note-Taking Software

Pros and cons

Pros

  • Ease of Use
  • Team Collaboration
  • Communication
  • File Sharing
  • Easy Communication
  • Integrations

Cons

  • Slow Loading
  • Performance Issues
  • User Interface
  • Connectivity Issues
  • Performance Delays
  • Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Microsoft Teams.

Page views and citations · Microsoft Teams

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Microsoft Teams.

Key stats

-80.7%

59

Enterprise

3

Adoption by company size

SegmentShare of reviews
Small Business22.8%
Mid-Market38.1%
Enterprise39.1%

Quarterly history

QuarterReviewsStar rating
2024 Q43304.7
2025 Q12414.7
2025 Q22414.5
2025 Q36354.5
2025 Q46344.5
2026 Q15884.6
2026 Q21,1254.5
2026 Q32174.6

Satisfaction ratings

Ease of Use9.0
Ease of Setup9.2
Quality of Support8.8
Meets Requirements9.1

What reviewers say

Strong Remote Meetings and Easy Screen Sharing

5.0

“I’m able to stay in communication with my colleagues. Since we work remotely, it can be a bit difficult to keep in constant contact when we’re only using email. Being able to hold meetings with a strong connection and a great interface makes a big difference. I can also share my ”

Technical Consultant

Seamless Chat-to-Video Communication That’s Truly Easy to Use

5.0

“It’s very seamless to communicate with colleagues, switching easily between chat and video.”

Finance Manager

All-in-One Collaboration Hub with Seamless Microsoft 365 Integration

4.0

“What I like best about Microsoft Teams is that it brings communication, collaboration, and meetings together in one place. It makes it easy to connect with colleagues, share files, coordinate projects, and manage conversations efficiently. The integration with Outlook and other M”

Administrative Assistant III | Providence St Vincent Medical Center