Zoom Rooms
442
Reviews
4.5
Star rating
#1
Rank in Room Systems
Pros and cons
Pros
- Ease of Use
- Video Quality
- Easy Setup
- Features
- Easy Communication
- Team Collaboration
Cons
- Expensive
- Connection Issues
- Complexity
- Zoom Issues
- Hardware Reliability
- Poor Video Quality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-76.2%
69
Mid-Market
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 30.2% |
| Mid-Market | 40.6% |
| Enterprise | 29.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 8 | 4.5 |
| 2025 Q1 | 2 | 4.0 |
| 2025 Q2 | 5 | 4.8 |
| 2025 Q3 | 18 | 4.5 |
| 2025 Q4 | 23 | 4.5 |
| 2026 Q1 | 14 | 4.4 |
| 2026 Q2 | 21 | 4.5 |
| 2026 Q3 | 5 | 4.4 |
Satisfaction ratings
Ease of Use9.2
Ease of Setup9.0
Quality of Support8.8
Meets Requirements9.2
What reviewers say
Crystal-Clear Audio and Smooth, Instant Screen Sharing
5.0
“What I like most about Zoom Rooms is its clear audio and high-quality video. The screen sharing feature is very smooth and it connects instantly without any lag.”
Works Great on Low Bandwidth for a Better Meeting Experience
5.0
“It works well even on very low bandwidth, and it helps provide a better meeting experience overall. Yes It worth the price Yes It worth the price”
One-Tap Simplicity That Makes Hybrid Meetings Effortless
5.0
“You walk into the room, tap the controller, and the meeting starts. That kind of simplicity is a major advantage in conference rooms, especially for hybrid meetings.”