Ooma Office
134
Reviews
4.5
Star rating
#36
Rank in VoIP Providers
Pros and cons
Pros
- Easy Setup
- Ease of Use
- Business Tools
- Intuitive
- Customer Service
- User-Friendly
Cons
- High Cost
- Customer Service
- High Pricing
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+100.0%
75
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 100.0% |
| Mid-Market | 0.0% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 2 | 4.8 |
| 2026 Q2 | 1 | 3.0 |
| 2026 Q3 | 2 | 4.5 |
Satisfaction ratings
Ease of Use9.1
Ease of Setup9.2
Quality of Support9.2
Meets Requirements9.2
What reviewers say
Great Call Quality and Easy Setup, but Missing Real-Time Analytics and Smooth Support
3.0
“The Clear call quality was great, the software itself is very easy to navigate. Set up can be done with minimal effort.”
Intuitive and Reliable for Remote Work
5.0
“I love how intuitive and easy to use Ooma Office is. It provides a great user experience, especially when working remotely. The initial setup was very easy too.”
Virtual Receptionist Makes Operations Effortless
4.5
“Virtual receptionist feature works well and is easy to program.”