G2 Vendor Directory

Comcast Business VoiceEdge

by Comcast

35

Reviews

3.6

Star rating

#48

Rank in VoIP Providers

Pros and cons

Pros

  • Easy Setup
  • Convenience
  • Reliability
  • Ease of Use
  • VoIP Services
  • Calling Features

Cons

  • High Cost
  • Complex Processes
  • Contact Management

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Comcast Business VoiceEdge.

Page views and citations · Comcast Business VoiceEdge

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Comcast Business VoiceEdge.

Key stats

-100.0%

17

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business58.8%
Mid-Market29.4%
Enterprise11.8%

Quarterly history

QuarterReviewsStar rating
2025 Q423.8
2026 Q212.0

Satisfaction ratings

Ease of Use8.0
Ease of Setup7.1
Quality of Support7.7
Meets Requirements8.2

What reviewers say

Possible Low Cost Bundling, but Clunky UI and Limited Features

2.0

“possibility to have a lower cost, due to bundling of internet services”

Technology Director

Efficient and User-Friendly, But Needs Better Integration

5.0

“I really like the business phone system features of Comcast Business VoiceEdge. When we have a share call, I can see my coworkers' lines and know when they answer it. It also has a busy lamp field that monitors phone activity in real-time. I love the automated attendant, which ac”

Regional Manager

Works as advertised, but admin and user console are poorly designed

2.5

“It works (I can make and receive calls). Voice mail to email works great.”

Director of IT